Privacy Policy — DeVogue

Effective Date: 09-Dec-25

At DeVogue, we are committed to protecting your personal information and ensuring a safe, transparent shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website or purchasing our products, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Account login details (if you create an account)

b. Payment Information

• Payment method details (processed securely through third-party payment gateways; we do NOT store full card information)

c. Order & Usage Information

• Order history
• Wishlist items
• Customer service interactions
• Preferences and feedback

d. Technical Information

• IP address
• Device type
• Browser information
• Cookies and usage analytics
• Pages viewed and time spent on the site

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Improve our products, services, and website experience
• Provide customer support
• Send order confirmations, updates, and relevant notifications
• Send promotional offers (only if you subscribe)
• Prevent fraudulent activity and ensure secure transactions
• Analyze website usage to improve performance

3. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Provide personalized shopping experiences
• Remember your preferences
• Analyze traffic and user behavior

You can disable cookies in your browser settings, but some parts of the site may not function properly.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your data with trusted service providers only for necessary purposes such as:

• Payment processing
• Order delivery & logistics
• Email and marketing systems
• Website analytics

All such partners follow strict confidentiality and data-protection standards.

5. Data Security

We use industry-standard security measures to protect your information against:

• Unauthorized access
• Loss
• Misuse
• Modification

Although no system is 100% secure, we continuously update our safeguards to maintain maximum protection.

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data (where legally applicable)
• Opt out of marketing communications
• Request information about how your data is used

To exercise any of these rights, contact us at:
📧 support@devogue.pk

7. Email & SMS Marketing

If you subscribe, we may send:

• Promotions
• New product launches
• Exclusive discounts
• Brand updates

You can unsubscribe anytime by clicking “Unsubscribe” in your email or replying “STOP” to SMS.

8. Children’s Privacy

Our website and products are not intended for anyone under 13 years of age, and we do not knowingly collect information from minors.

9. Changes to This Privacy Policy

DeVogue may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 09-Dec-25

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can reach us at:

📧 support@devogue.pk
📍 Zainab Tower, Model Town Link Road Lahore.
📞0304 125 7000

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